General Overview And The Return Policy Of West ELM Furniture
West ELM has a wealth of items to enliven any living space. It is the place where the customer can Discover designs which are made for ultimate comfort like their best-selling Haven Collection. Most of their products are exclusive and designed in-house.
Return PolicyThe company performs many quality steps before dispatching the order, If for any reason the customer is not satisfied with the purchase and want to return the purchase, then the customer can return the purchase within 30 days of receiving or 7 days for Quick Ship upholstery items. The custom-made material or rugs are not eligible for return. The customer needs to show the original receipt or gift receipt in order to return the purchase.
Track Your OrderThe purchased order is available for tracking after 24 hours of placing the order, If in any case, the customer is not able to track their order then please click on
Order tracking.
CatalogThe company keeps on updating its design in order to withstand the latest market changes. West ELM furniture has a wide range of designs available so that the customer can choose the design of their choice, if the customer wishes to get their latest catalog then please click on
Catalog.
Customer Service Number And Other Contact Details
The customers can contact them in numerous ways like:
Contact Us Page: The customer can write to them for any suggestion or query at the
Contact Us page.
Customer Service Number: The customers from the United States, US Territories, And AFP/FPO can call on
1 (888) 922-4119 for any kind of help.
Customer Service For Outside US: The customers other then US can contact them on
+800 15004444.
Wedding + Gift Registry Support:
1.855.860.3081.
Outdoor Collection
The company has almost every type of outdoor furniture collection required by the customer for outside purposes including Marina, Besides that, they have the modern timeless wicker. The company has made the outdoor collection from the material that can withstand any weather elements like Rain, sunshine, Wind, etc. Their outdoor collection includes:
- Modern Icon: Under this collection, they have elevated the classic picnic table made from mahogany wood with a powder coated metal base.
- The Lounge Life: They have the huge collection of the lounges which is uniquely designed like the best selling Portside Collection gets an update in dark bronze aluminum which looks very attractive.
- Wallet-friendly Win: Under this category, they have the best selling Playa Collection which is well-priced and is crafted from sustainably-sourced solid wood.
They also have the full range of the outdoor cushions which protects the outdoor furniture from elements. If the customer wishes to explore their outdoor collection or buy then please click on
Outdoor Collection.
Reviews
The company's main motive is customer satisfaction, the company has always welcomed the reviews of their esteemed customer because this is the way they will get to know about the loopholes if there is any. They have their customer service department that keeps monitoring the reviews. Here are some of the Pros and Cons based on the customer's experience:
Pros- Most of the customers have mentioned that they have the best in class customer service.
- They have huge collection of the outdoor furniture.
- The company has a huge range of the designs services.
Cons- One of the customer has reviewed that the cost of the design service is little bit expensive.