Sauder is a furniture store offering a wide range of furniture products such as office, bedroom, entertainment & accent kitchen, dining furniture, and kids furniture. All their products are available in different collections & the customer has an option of choosing collections as per their taste. Few best collections at the store include Adept Storage, Carson Forge, Costa, Eden Rue, and many more. Apart from that, they have categorized their products in different styles such as Bistro, Contemporary, Industrial, Rustic, Traditional, Transitional, etc.Warranty Information
Sauder Furniture offers 5 years of limited warranty coverage on all its products from manufacturing defects in material & workmanship. The warranty coverage is only valid for the original purchaser & cannot be transferred. The warranty period starts from the date of purchase and excludes defects due to the negligence of the customer, misuse & accidental damages. When the customer makes a warranty claim, they will repair, replace or refund the value of the defective component to the customer. The company may also require the independent confirmation about the defective claim & the replacement parts they offer will be valid up to the original warranty period of the product. Apart from that, the customer is required to make a claim for the warranty during the given warranty period & if he rents, leased, resold, or transfer his product to the third part, his warranty coverage will be Null & Void immediately. In order to make a claim for the warranty, he can contact on 1-800-523-3987
. They may also require a warranty claim in writing for which the customer can mail them on:Sauder Woodworking Co.502 Middle StreetArchbold, OH 43502 USA
The mail must contain the proof of purchase along with a description of the product.
Shipping Information & Return PolicyShipping Information
Sauder Furniture offers delivery via UPS & LTL(Residential Truck Delivery) in which LTL products will be identified in the Cart. All those items which will be delivered via UPS will be left at the customer's residence without Signature.
In LTL delivery service, the carrier will call the customer in order to schedule a 2-hour delivery window according to the customer' preference. The customer is required to be present at the time of LTL delivery so that he can Sign the delivery document & Unload his order from the carrier’s trailer.Return & Cancellation Policy
The customer has a return period of 7 days in which he can return his purchase if it is unassembled, new condition, and in original packaging along with all the purchase documents. He will be provided a complete refund after receiving & inspecting the item excluding the shipping charges both original & return. Sometimes the return shipping charges may exceed the original charges. For assistance after delivery, the customer can contact the service department on the number 1-800-523-3987
from Monday - Friday between 9 AM - 5:30 PM
As soon as the order is placed, the company process it immediately and if the customer wishes to cancel his order, he cannot do so, however, he can return the item when he receives its delivery.
How To Contact Store & Outlet In Archbold Ohio & How To Locate Its Near Me Retailers?
- Customer Service Phone Number: For all types of assistance, the customer can contact the customer support team on the number 800-523-3987.
- Customer Service Hours: The customer support service is available from Monday - Friday between 9 AM - 5:30 PM and will remain Closedon Saturdays & sundays.
- Live Chat: The customer can also start a Live Chat session with the service support team for which he needs to visit the Live Chat window.
- Email Us: They can also be contacted via email through their Email Us page.
- Corporate Address: The store & outlet location of Sauder furniture is located at 22799 OH-2, Archbold, OH 43502.
- Store & Outlet Phone Number: The customer can reach them on the number (419) 446-3165 & choosing Ext. 2
- Working Hours: The store operates from Monday - Saturday 10 AM – 7 PM, and Sunday Closed.
- Directions: The directions of the store & outlet of Sauder Furniture can be viewed on its Directions page.
- Find Near Me Retailer: The customer can locate nearby retailers through their Find Retailers page where he can search the location by his Zip Or Postol Code.
- How To Assemble: For Assembly Video Tutorials, visit the How To Assemble page.
- Track Order Parts: The customer can track order parts through their Track Parts Order page where he can search by his Zip/Poscode along with Phone Number.
- FAQS: The company has answered various common questions asked by their customers on their Faqs page.
- Catalog Request: The Customer can request a catalog of the company through their Request A Catalog page.