General Overview
TITAN World LLC is the home of Osaki & Titan Brand which is the world's one of the leading distributors of electric massage chairs along with back relief products, fitness machines, foot massagers, and handheld massagers. They have specialization in delivering the products directly to the consumer at prices below than the national retail price. The company is known for its premium quality products and superior customer service. In order to fit in the expectations of all their customers in terms of health & cost, Titan world works directly with top manufacturers of relaxation & massage products around the world.
Warranty Service
Titan World LLC offers 3 years of manufacturer's warranty on brands like Galaxy, Apex, Titan & Osaki which cover parts & labor charges. The warranty is non-transferrable and they guarantee that the product which will qualify for a warranty claim will be repaired or replaced at the company's option. The warranty covers parts, labor & framework of the chair in which labor charges will only be covered for the first year & parts charges will be covered for the first two years. Structural framework on some products is covered for 3 years. Apart from that, the customer can also purchase an extended warranty for up to 2 years with which he can extend the standard manufacturer's warranty. For warranty exclusions & limitations, visit their
Warranty page.
Shipping Information
Titan World LLC offers several delivery services through which the customer can receive his purchase made at
Www.osakimassagechair.com. The delivery options are mentioned below;
- Curbside Delivery: All standard shipping is known as curbside delivery service in which the customer residing in the contiguous U.S. receives the delivery via ground unassembled and in factory boxes. The standard delivery will be to the driveway or entryway.
- Threshold Delivery: In this delivery service, the order will be delivered to the nearby entrance at some extra charges.
- White Glove Delivery: This delivery service includes installation & assembly of products inside the customer's place. The customer needs to select white glove service at the time of Checkout and it will take 1-2 weeks more than the standard delivery service.
How To Contact Titan World LLC / Osaki Massage Chair?
- Contact Us: The customer can comment his queries to the company through its Contact Us page.
- Corporate Address: The corporate address of the company is 1303 Marsh Ln., Carrollton, TX 75006.
- Customer Service Phone Number: The customer support Toll-Free number of the company is (1-888-848-2630).
- Email Service Support: For general inquiry, send the company an email on Info@osakititan.com, For warranty, send an email on Service@osakititan.com, and For dealer inquiry, send an email on Dealer.app@osakititan.com.
- Q&A: For questions & answers related to different queries, the customer can visit Q&A page of the company.
- Where To Buy: In order to buy Osaki Massage Chairs, the customer can do so by visiting the Company's Osaki & Osaki Pro pages.