Macy's Furniture: Delivery, Warranty & Return Policy, Coupon And Sale

General Overview

Macy's Furniture is regarded as one of the biggest furniture houses, where the customers can explore almost every type of furniture under one roof.
Do You Offer Financing For Furniture Or Mattress Purchases?
The customers at the Macy's furniture can get the finance option for the furniture and the mattress based on the price of furniture or mattress purchase, usually, they have the 12-month no-interest financing on purchases of $499 or more. Besides that during the special event such as Semi-Annual Home and Furniture Sale, they have the 18 and 24-month plans on selected furniture or mattress purchases.
What Are The Furniture And Mattress Delivery Fees?
Macy's furniture delivery service is available throughout the contiguous United States. Their delivery service also includes the "White Glove Treatment", which includes the vacuuming, cleaning glass and dresser tops, and will remove all packing materials upon delivery. Regarding their delivery charges, they have different charges for different products to get the full details please click on Delivery Fees.
How To Track The Online Order?
After receiving the order the Macy's furniture tries to dispatch the order as soon as possible, after making many quality checks to ensure that the customer receives the order in original condition. The customer will be able to track the order once they are dispatched. The customer needs to remember that It may take 24-48 hours for tracking information to reflect details on UPS, FedEx, USPS sites. In order to track the order please click on Order tracking

Contact Details
Customer Service Phone Number: 1.800.289.6229. International Customer Service: + 1 (513) 573.7912.
Credit Customer Service: 1.888.257.6757.
Furniture And Mattress Customer Service: 1.888.822.6229.
Furniture And Mattress Sales: 1.800.456.2297, 1.800.622.9233.

Outdoor Furniture

The customers at the Macy's Furniture can explore the huge collection of outdoor furniture like:
  • Crosley: It has the durable steel frame and has the UV/Fade Resistant Cushions and is also Moisture Resistant for the maximum durability, it has the High Grade Cushion Cores, it can be easily cleaned with a dry cloth.
  • Collapsible Gazebo: It has the Durable and strong Powder Coated Steel Frame which is tough, It is designed in way that it can be Easily Assembled.
  • Palm Harbor Outdoor Wicker Ottoman: It is finely crafted from the intricately woven wicker over the strong and the durable steel frames and has the UV fade resistant cushions providing both comfort and style.

Coupon and sale

Macy's Furniture store is a store where the customer can find the huge collection at the unbeatable price, they have kept the prices of the furniture at the competitive rates so that the customer gets best options every time, besides that they have the coupons options also available which the customer can choose at the time of the checkout to get the extra discount on their order, but the customer needs to remember that the coupons keep on updating and is valid for the specific time only.

The Macy's furniture is very much committed to the customers satisfaction, that is the reason they keep on updating their sale on a regular basis so that the customers get the best quality furniture every time all around the year.


The Delivery service of the Macy's is regarded as one of the best in class delivery service, they have the team of the best delivery staff that will deliver the product with the utmost care. They also have the same day delivery option available for certain locations. For the same day delivery, the customers need to remember that Gift wrap and gift messaging are excluded from Same-Day Delivery. If The customer wishes to cancel the same day delivery they can do so within the 15 minutes of placing the order. The orders over the $500 require a signature when the order will be delivered.


The customer can go for the extended warranty plans like:
This plan protects the customers for 5 years under which the customer is eligible for Unlimited in-home professional furniture repair, if in any case the furniture can't be repaired then they will replace it, this service has a Nationwide service network, which gives the customers full peace of mind. For the extended warranty the customer needs to pay the charges which are different for different products.

Return Policy

The Macy's Furniture preforms many quality checks before dispatching the order if in any case, the customer is not satisfied with the order they can easily return it within the 3 days of the delivery. The customer needs to remember that they will hold the merchandise for 60 days. If the customers are unable to schedule a delivery for the return or exchange within 60 days of availability, then the exchange or return will be canceled. Regarding the refund, once the merchandise is returned it will go through the quality checks, then the refund will be processed which will take few days to reflect into the account.
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