DHP Furniture: Store In Canada With Warranty & Customer Service Details



General Overview & Warranty Information

DHP (Dorel Home Products) is a Furniture store offering a wide range of furniture products having specialization in small space furniture products such as Beds, Dining Tables, Futons, and kids Furniture. They have products available in unique designs, premium quality, Affordable prices, and have Multi-Functionality. Also, they carry a collection of mattresses such as for beds, Cribs & Toddlers, and Furons. All their products are available in brands like Novogratz, Safety Ist, DHP Sleep & Signature Sleep.
Warranty Information
All the DHP Furniture products such as Accent Chairs & Tables, Beds including Daybeds & Bunk beds, Futons & Its Frames, Sofas, Ottomans, Benches, Dining Chairs & Tables, Toppers, Bed Sheets, and Changing Pads are covered with a one-year manufacturing warranty in which the manufacturer provides warranty in material & workmanship of the products for the period of a one-year. The warranty is applicable from the date of purchase and is limited to replacement or repair of defective parts & their assembly but doesn't cover labor charges. Warranty will be Null & Void if the product has been improperly assembled, or has been misused or repaired. In order to obtain the warranty service, the customer is required to provide the original purchase receipt.

Customer Service, Canada & Other Contact Details

  • Contact Us: For Queries, Questions & Comments, the customer can send them a message through their Contact Us page.
  • Customer Service Phone Number: The customer can directly contact them for service support on the number 1-800-267-1739.
  • Corporate Address: The Head Office of DHP Furniture is located at 12345 Albert-Hudon Suite 100 Montreal, Quebec, Canada H1G 3L1.
  • Customer Service Email Support: The customer can also send customer support team an email on CS@dhpfurniture.com.
  • Directions: For Directions Of DHP Furniture, click on Get Directions.
  • Replacement Parts Form: For replacement parts request, the customer can Fill in the Replacement Parts Request Form.
  • FAQS: The company has answered many Frequently asked question of their customers on the Faqs page.

Some Frequently Asked Questions

How To Get Assembly Instructions Online?
The customer can get the Assembly instructions for his product, by the product's Instruction Manual Number (IM No.) which is located on the sticker of the product and need to be Searched in the Submit box on the Instruction Manuals page.
What Shipping Options Are Offered By DHP Furniture?
DHP Furniture Ships furniture items via UPS Standard Ground in order to make the delivery in a timely & economical manner.
What To Do If The Customer Receives A Parcel Which He Has Not Ordered?
The customer can simply call the customer service support on 1-800-267-1739 so that they can arrange pickup service for that product.
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