The company bob's discount furniture was established in the year 1991 with the main motive to provide the best quality furniture at the price that everyone can afford in the user-friendly environment. The store does not offer any phoney or gimmicks sales calls. The company was successful in building the best relationship with the customers because of its loyalty and by offering a great collection of the furniture. The company always tries to provide the best style, comfort, service at the fair price point.
Mattress Satisfaction Guarantee Service
The customer satisfaction is the topmost priority of the company and is the reason the company provides the 30 days Mattress Satisfaction Guarantee, in case the customer is not satisfied with the mattress within the 30 days of the purchase then the customer can return it.
Does Bobs Furniture Remove Old Furniture As Well?
If you purchase new furniture from Bob's furniture and received it through Bob's authorized delivery service, they will remove your old furniture like Bedding Mattress and foundation as well but if you have received Bob's furniture through FedEx they will not remove your old furniture under their value express program.
Customer Service, Phone Number And Store Locations Of Bobs FurnitureContact Us Page:
The customers can write to the company about any subject to do that please click on Contact us pageFor Bills & Payment: Customer Care Working Hours:
Customer care team is available on Store Locations:
The company has a huge number of the stores from where the customer can buy the furniture, their all the stores carry the service of the company, if the customer is unable to find the nearby stores then please click on Store locations
Bobs Furniture Credit Card Application And How To Login
The Customers at the bobs furniture can pay through the various modes of the payment besides that the customers can get the finance option as well. The customers can also get the Bobs Furniture Credit Card through the Wells Fargo
bank which has many useful features like:
Bobs Furniture Credit Card login
- After the approval the customer will receive revolving credit line in which the customer can choose minimum monthly payment options.
- Finance on Stocked Merchandise, Outlet Merchandise and on delivery charges as well.
If the customer wishes to apply for the card then please click on Application
Sometimes it can become difficult for the customers to manage the account, or is unable to get the login page to their account, then the customer can click on the Login
Bobs Furniture offers several delivery options by which the customer can receive his purchase after making a purchase from Bob's Discount Furniture. The delivery options offered by the company are mentioned below:
BOBTastic Delivery Experience
, the customer will get three options of delivery which include a pickup option as well. The delivery options are mentioned below:
- White Glove Delivery:
This is a complete delivery service which includes setup & assembly service at a customer's room of choice and trash removal service once the delivery is completed. The delivery service includes reminders by call or message at the time of delivery confirmation and also when the delivery team will be on its way. A person above 18 years must be present at the time of delivery so that he can sign the delivery documents and the delivery team will provide him with a demonstration about the usage of new furniture.
- Treshold Delivery:
This delivery option is limited to inside the front door only and the items will be delivered in the box. The customer has to assemble & unpack the items by self. Also, the person above 18 years must be present at the time of delivery for signature.
- Pick Up:
The customer needs to select his nearby Pickup location and allow warehouse 4-10 days to transfer the items to the selected location. The items which are available for direct ship doesn't qualify for pickup and some of the items may require assembly.
Bob's Value Express
Bob's Value Express delivery service is available on selected items and will be shipped via FedEx within 5-7 business days. The customer needs to check the Value Express delivery logo at the time of making a purchase. After purchase, he will receive a call within 24 hours from Bob's representative in order to provide him with FedEx delivery information. In Case, the customer makes his purchase along with furniture that doesn't qualify for Value Express delivery, then all the items will be shipped via
All those items which are shipped directly from the manufacturer are shipped via FedEx and the delivery charges of such products are included in the delivery. Such items are shipped within 5-7 business days.
Warranty Details and Return Policy
All Furniture products which are sold by Bob's Discount Furniture at a regular price are covered under warranty for the period of one year from any manufacturing defect whether in material or workmanship. The warranty period starts from the date of delivery or possession. For Warranty claim, the customer needs to call the service department on
from Monday – Saturday between
EST & Sunday between
. The customer service will schedule an appointment of a service technician who will visit the customer's place to fix all factory defects. For warranty exceptions, visit the company's Standard Warranty
The company also offers a Goof Proof plan that will provide coverage on accidental damages & stains under standard home use. For Goof Proof service request or claim, visit the Goof Proof Support
The customer has a right to cancel his order up until the order is delivered to him or picked up by him. Returns after delivery & pickup are not possible except some exceptions. The exceptions are:
- All those items having unserviceable factory defects within the period of one year can be replaced.
- The customer can return the rugs within three days of receipt. The refund will exclude return shipping charges.
- Comforter sets can also be returned with 3 days unless the item has clear signs of customer damage. The customer is liable to pay return shipping charges.
- All those items which are shipped via FedEx can be returned with 3 days of delivery. The refund amount will exclude return shipping. Also, the customer can cancel his FedEx order within 24 hours without being liable to any penalty.