Ashley Furniture Manufacturer: Contact Details& Manufacturer Warranty,

General Overview

Ashley Furniture Industries is the world's largest furniture manufacturer with manufacturing facilities available in the US at Pennsylvania, North Carolina, Mississippi, and Wisconsin with three manufacturing departments such as Case Goods, Residential Bedding, and Upholstered furniture. They also have manufacturing facilities available at international locations. They use various manufacturing methods with which they manufacture 7000 product SKUs in more than 22 categories per year. At only their US facilities, they manufacture around 50,000 units per day and up to 250,000 units per week.
What If My Promo Code Is Not Working?
You need to first check the expiration of your promo code. In case it is not expired then check the exclusions on it because there are some products on which you cannot use your promo code. Generally, Smart Buys, barstools, dining chairs & clearance items are excluded in promotions.

How Can I Touch Up My Furniture?
Touch Up solutions nowadays comes with marker and “crayon” forms which are very easy to use. You need to check your furniture color and match it up with touch up color and apply it according to manufacturers instructions.

What Do You Mean By Durapella® & Duraplush™?
Durapella® & Duraplush™ are very high-quality fabric used in specific furniture to give more comfort to customers. Durapella® & Duraplush™ is made of 100% Microdenier polyester suede which gives the furniture a good look and improves its stain resistance.

Ashley Furniture Manufacturer Warranty, Phone Number & Other Contacts

Ashley Furniture provides limited warranties on all their products from manufacturing defects to the original purchaser only. The warranty time frames on different products are mentioned below;
  • Upholestery & Leather Furniture Frames come with a limited lifetime warranty with labor charges only covered for one year.
  • Recliner Mechanisms, Springs And Webbed Seating System comes with a 5 year warranty period with labor charges only for one year.
  • Sleeper Mechanism & Sleeper Mattress comes with a 3 year warranty period in which labor charges are covered for only one year.
  • Cushioning, Leather & Upholstery Fabric, Finishes, And All Other Furniture Products come with a one year warranty period with labor charges covered for whole one year.
  • Top Of Bed Items comes with a 30 days warranty period including labor charges.

Who To Contact Regarding Warranty Claim?
The customer needs to contact the local retailer from where he has made a purchase and the retailer will help him in the claim procedure. In case the retailer is unable to help him, then he can fax the necessary information like Sales Receipt Copy, Product Serial & Model Number, and Product Description along with personal information like Phone Number, Mailing Address & Email Address on the fax number 1-608-323-6139 or send the information by mail on Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612.
For questions & queries regarding warranty, the customer can also contact them on email or Phone Number (800) 477-2222 with Ext No. 129155.

Ashley Furniture Manufacturer Phone Numbers
Main Phone Number
Kelowna, BC
+1 250-861-9321
Kenosha, WI
(262) 857-1000
Kennesaw, GA
(770) 874-4663
Jackson, TN
731) 951-0053
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